Terms of Service

1. The Agreement

By accessing isaveondelivery.com or using The Self-Delivery Switch, you agree to be bound by these Terms of Service. This is a legally binding agreement between I Save On Delivery, LLC ("Agency") and your business ("Merchant").

2. Description of Service

ISOD provides a logistics integration service designed to facilitate self-delivery fulfillment for orders originating from third-party marketplaces. The Agency does not own the delivery vehicles or employ the drivers directly; we act as a logistics orchestration layer between your POS system and independent driver networks.

3. Fees & Performance

Merchant agrees to pay the service fees as outlined in their specific fulfillment agreement. Typically, this includes a percentage of the gross order value (e.g., 5%) for the The Self-Delivery Switch orchestration. Marketplace commissions (e.g., 15%) remain the responsibility of the Merchant and are paid directly to the respective platforms (DoorDash, Grubhub, etc.).

4. Merchant Obligations

The Merchant is responsible for:

• Providing accurate POS API access and marketplace credentials.
• Ensuring food is prepared and ready for pickup at the dispatched time.
• Maintaining a stable internet connection for order transmission.

5. Liability Limitations

ISOD shall not be liable for any indirect, incidental, or consequential damages arising from:

• Delays in driver arrival or order delivery times.
• Issues related to food quality or temperature once it leaves the Merchant's premises.
• Downtime or technical errors in the third-party marketplace platforms.

6. Termination

Either party may terminate this agreement with 30 days written notice. Upon termination, any outstanding service fees owed to the Agency become immediately payable.